Asking for a refund

Our Refund Policy explains when a purchase can be refunded.

To ask for a refund, write to support@ayahplus.com from the email on your account. Include:

  • the title,
  • the date you paid, and
  • what went wrong.

If a refund is approved, it goes back to the card or wallet you paid with. Your bank may take 5–10 working days to show it. The title is removed from your library once it's refunded.

Still need help?

Write to us from the email on your Ayah+ account and we'll get back to you.

support@ayahplus.com